Shipping policy
At Glowella, we aim to deliver your order as quickly and safely as possible.
All orders are processed within 1–3 business days after payment confirmation. Once your order has been shipped, you will receive a confirmation email with tracking information.
Estimated delivery time is 7–14business days, depending on your location and local postal services.
Please note that delivery times are estimates and may vary due to customs, holidays, or unforeseen delays.
Shipping costs are calculated at checkout and displayed before completing your purchase.
Please ensure that your shipping address is entered correctly. Glowella is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
If your order is delayed or appears lost in transit, please contact our support team at lanerios.business@gmail.com and we will be happy to assist you.
International orders may be subject to customs fees or import duties, which are the responsibility of the customer.